Based on HRDA’s mission “to foster quality, integrity and excellence in training and development through competency-based education, quality standards, procedures, state-of-the-art training resources, information, advice, and support services for evaluation and optimisation of training and development activities”, HRDA offers the following services to its customers:

Trainers Training

Trainers training programme, a 12 days instructor-led course including knowledge assessment, performance evaluation and certification.

Trainers training course is conducted by HRDA for certification. Content of this course is not offered to other trainers.

Learning materials

HRDA offers a number of leadership, organisational and management development training course contents.Click here for details.

The training contents of these courses are divided into six learning tracks as follows:

• Leadership development
• Organisational development
• Management development
• Neuro Linguistic Programming (NLP)
• Six Sigma
• Trainers training (this course is conducted by HRDA for certification. Content is not offered to other trainers.)

HRDA course contents are only offered to HRDA registered certified trainers. All courses are instructor–led delivered by these trainers according to their chosen schedules, venues and fees.

Online Learning Management

HRDA Trainers’ information (trainers’ profiles, their eligible courses, schedule, fees …etc) are published on the HRDA website and are accessible by the public. Web visitors are able to choose to register online for any course/trainer/date/venue… etc. The registration information goes directly to the (chosen) course instructor or trainer. The trainer, then, deals directly with the applicant.

Records and Learning History

When a course takes place and completed, it becomes an “Event”. Events are registered with all details including names and profiles of participants. Participants get attendance certificates, and gain points (every course has predefined points).

Each participant (student) has a record in the HRDA database participants. He/she may accumulate points until he/she meets the required standard to get the track certificate.